With multiple sources of patient information, a patient’s complete medical and care history is spread out and different information is only available to certain health and social care professionals. It is therefore difficult for multi-disciplined teams to collaborate and develop a clear set of activities and actions based on the full information.

Patients also expect seamless digital services and information so they want all health and social care professionals they come into contact with to have their complete medical and care history.

Our patient engagement platform, based on the Salesforce Health Cloud application, delivers the most advanced customer relationship management features to help health organisations put the patient at the centre of integrated health and care.