Because of the technical complexity of the project our client was willing to bring to life, they were looking for a well-equipped technical team that could handle a large amount of work, had experience developing HIPAA-compliant solutions, and could cooperate with other experts (like doctors and lawyers).

At the same time, the IT provider should not only have profound healthcare industry expertise and state-of-the-art technology mastery but also understand the needs of the target audience. The goal was to make the solution user-friendly and intuitive, even for doctors who have never used a digital hormone dosage calculator before, as the platform also helps to popularize bioidentical hormone replacement therapy.

The algorithm itself was implemented as a separate system module with maximum test coverage. To guarantee the excellent quality of the digital product, we’ve utilized the following instruments:

The system was designed to be used by doctors and healthcare workers (practice administrators, support staff) and consists of generally accessible and private functionality. Features like a blog, provider search (including a filtering system), free educational resources, and company contact info are public. However, all of the complex functionality intended for internal use, like the hormonal dosage calculator, different types of reports, activities log, consultation requests, insertion note templates, etc., is available only upon authorization.

While the core of the application, which is a hormone dosage calculation algorithm, is very complex and depends on many changing parameters, the platform itself is very easy-to-use. All the medical professional has to do is log in, choose the patient type, fill in a simple form, and click “calculate.”The precise algorithm will come up with the correct dosage in a matter of seconds.

Depending on the user’s role, they get access to specific parts of the platform’s functionality. For example, doctors can manage patients and related information (e.g. labs, site notes, prescriptions), consult, calculate the hormone dosage, and manage insertion note templates and sticky notes. On the other hand, the support staff members (nurses, receptionists, etc.) are able to work with most of the features listed above but have no access to the dosage calculator. Such limitations, complemented by additional security measures like a forced log out after a period of being idle, help to prevent unauthorized access attempts and protect sensitive information.

To make the software even more convenient for the user, it supports multiple sought-after integrations like Cerbo EMR or Twilio for SMS notifications.

The introduction of additional services which complement the core functionality not only simplifies the interaction between physicians and patients but between our client and the healthcare providers as well. The medical facilities opting for this solution get access to a set of instruments that allow their practitioners deliver unique treatment plans based on the patients’ needs (therapy for men, women, transgender persons, people diagnosed with Parkinson’s disease or traumatic brain injury, etc.)

The solution was carefully tested in different countries by hundreds of medical facilities. The physicians noted the system’s fail-safeness, robustness, and ease of use, which gave our client a significant competitive advantage and safeguarded the platform’s commercial success.

The platform’s quality was recognized by the healthcare professionals community and named the “Easiest HRT Dosing Platform.” For several years our client’s company remains one of the market leaders in bioidentical hormone replacement therapy, and the number of practices choosing to utilize their original HRT dosing method and a hormonal dosage calculator is constantly growing.

The fact that the system is fully HIPAA-compliant helps boost the audience’s loyalty and the solution’s credibility while flawless technical execution and constant control minimize the risks of error.