Tackling Mental Health Referral Challenges
Mental Health Trusts are under immense pressure to manage increasing referral volumes, leading to extended wait times and patient backlogs. Strata PathWays™ offers a robust, digital front door (DFD) for inbound referrals, transforming how mental health services manage patient intake and care coordination.
Key Capabilities of Strata PathWays™:
- Seamless Integration with RiO and e-RS: Our platform is fully integrated with The Access Group’s RiO Mental Health Case Management System, as well as the NHS e-Referral Service. This integration allows for the automatic creation of patient records, referrals, and documentation, eliminating the need for manual data entry and reducing the risk of errors.
- Enhanced Workflows: Strata PathWays™ automates the referral process, enabling real-time patient updates, document attachment, and outcome capture. This not only accelerates the referral process but also ensures that mental health professionals have the most up-to-date information at their fingertips.
- Reduction of Data Duplication: By integrating with primary care systems, Strata PathWays™ removes data duplication, ensuring that all patient information is accurate and consistent across all platforms. This leads to a more efficient and reliable referral process.
- Supporting Mental Health Trusts: With our integration, Mental Health Trusts can better manage their resources, reducing referral backlogs and ensuring timely access to care for patients in need. Strata PathWays™ provides a comprehensive solution to the challenges faced by mental health services today, allowing for a more streamlined and effective care pathway.
- Support for Referral: With our integration to the DrDoctor Portal, service users can now refer into services, making access to mental health support more inclusive and reducing barriers to care.
Empowering Service Users Through Engagement: Strata Health understands that effective mental health care extends beyond referral management—it requires active service user engagement and support throughout the care journey. Through our integration with DrDoctor, Strata PathWays™ enables Trusts to offer enhanced service user engagement tools that align with key NHS initiatives like “Waiting Well” and “eMeet & Greet.”
Key Features
- Fully configurable intelligent forms, workflows, rules and automation.
- Integrate seamlessly with e-RS and retrieves all referrals digitally, creating an actionable worklist. No More window switching.
- Integrate seamlessly with RiO & pushes accepted referrals into RiO inc. attached documents, reducing clicks, manual data entry, input errors, and improving user experience.
- Capture all steps in the process. Clear history and audit of every action and click.
- Speed up the workflow whilst improving process. Removing unnecessary steps, delays, and bottlenecks.
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- Automation to streamline referral workflow, reducing handoffs and delays.
- Identify incomplete and inappropriate referrals automatically and reject.
- Clear visibility of all exceptions in workflow, enabling system feedback and improvement.
- Visible, actionable and configurable KPIs enable improved response times, reporting on KPI performance and empowering users to manage exceptions and breaches.
- Improve patient outcomes and experience.
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Partnering for Better Care
Strata Health is proud to be a partner of The Access Group, working together to deliver cutting-edge solutions that enhance the mental health care landscape in the UK. Our shared commitment to improving patient outcomes is at the heart of our collaboration.
Did You Know?
- Strata PathWays™ seamlessly integrates with RiO, e-RS, and DrDoctor, enhancing referral processes with a digital front door for inbound referrals and empowering patients through self-referral and engagement tools.
- Our platform eliminates data duplication and manual entry from e-RS and primary care systems, improving efficiency and accuracy.
- We deliver automated workflows that keep mental health professionals informed with real-time patient updates, reducing administrative burdens and allowing more time for patient care.
About Strata Health UK
Strata Health UK is a leader in digital health solutions, dedicated to transforming healthcare delivery through innovative technology. Our Strata PathWays™ platform is designed to streamline patient transitions, improve care coordination, and enhance the overall patient experience across the healthcare continuum.
For more information, please visit https://stratahealth.com/uk or follow us on LinkedIn – https://www.linkedin.com/company/strata-health-uk and X – https://x.com/StrataHealthUK
Media Contact:
Wasim Shabir
Director – Technical Sales & Interoperability UK
Strata Health UK
0333 002 0233 / 07870 815 311
wasim.shabir@stratahealth.com
https://stratahealth.com/uk
